In a profile about Annette Bening:
While in high school, Bening did some secretarial work for her father, who was teaching classes on Dale Carnegie’s principles of salesmanship. Foremost among them: being interested in other people. The key is not faking it. You have to genuinely care.
https://www.nytimes.com/interactive/2023/10/19/t-magazine/annette-bening-nyad-netflix.html